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If something went wrong

How to make a complaint

If we got something wrong, or you were treated badly, we want to know. You don't need a reason that sounds official.

Short answer

Reply to the person you spoke with, or call (218) 673-8663. We read every complaint. You can also contact your state attorney general's consumer office, at any time, whether or not you contact us first.

Tell us

The quickest way is to reply to the person you have been talking with, by the same call or message. If you would rather go around them, call (218) 673-8663 and ask for someone else. Say what happened, what you wanted instead, and the best safe way to reach you. If a call or text could cause trouble for you, say so in the first line and we will use another way.

What we do with it

A person reads it. We look at what was said and done, and we ask the people involved what happened. If we were wrong, we say so, fix what we can, and change how we do it. If we think we were right, we tell you why in plain words. We won't ask you to stop talking to anyone else, and we won't pressure you to drop it.

Other places you can take it

You don't have to go through us. You can contact your state's attorney general consumer office. In Minnesota, that is the Minnesota Attorney General's consumer office. In Wisconsin, it is the Wisconsin Department of Agriculture, Trade and Consumer Protection, often called DATCP. Search for either by name to find the current way to reach it.

If you are in danger

This page is not for emergencies. Call 911, or see safety and local help for lines that answer around the clock.

Thinking about selling the house?

Tell us the address, and share our offer with your attorney. Nothing closes unless every owner agrees. If a call or text could cause trouble, don't enter that phone here. Call us from a phone they can't see. Don't enter anyone's phone but your own.

(218) 673-8663

We are the buyer you deal with. Asking what we would pay costs nothing and commits you to nothing.

Prefer to write? Send the address.

If a call or text to your phone could cause trouble, please don't enter it here. Call us instead from a phone they can't see or check.

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